Terms and Conditions

Last Updated: [December 28 2024]

Welcome to Easykroi.com (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, Easykroi.com, and any services provided by us through the website (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms.

Please read these Terms carefully before using the Services. If you do not agree to these Terms, please do not use our website.

1. Definitions

• Vendor: A third-party seller that offers products or services on the platform.
• Buyer/Customer: A user who purchases products or services from the platform.
• User: Any individual or entity who accesses or uses the website, including buyers, vendors, or any other visitors.

2. User Eligibility

By accessing or using Easykroi.com, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you are accessing the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration

To use certain features of the website, you may be required to create an account. When registering, you agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. Products and Services

Easykroi.com is a multi-vendor platform that allows vendors to list and sell their products or services. We are not the manufacturer, distributor, or seller of the products, and do not make any warranties regarding the quality, legality, or safety of the products or services offered by the vendors.

• Product Listings: Vendors are responsible for the accuracy of the product listings, including descriptions, pricing, and availability.
• Product Purchase: When you purchase a product, you are entering into a contract directly with the vendor. Easykroi.com facilitates the transaction but does not act as the seller of the product.
• Pricing: Prices are set by the vendors and may change without notice. Easykroi.com is not responsible for any discrepancies in pricing or availability.

5. Payment Terms

Payments for products or services purchased on Easykroi.com are processed through our payment gateway. The transaction is secured, and your financial details will not be stored on our platform.

• Buyers: You agree to pay the full price of the items you purchase, including any taxes, shipping fees, or other charges.
• Vendors: You agree to pay any fees related to the use of our platform as outlined in our Vendor Agreement (available separately).

6. Shipping and Delivery

Shipping and delivery terms are managed by the individual vendors. Vendors are responsible for ensuring timely shipment and proper delivery of the products purchased.

• Shipping Costs: Shipping fees are determined by the vendor and are displayed before the purchase.
• Delivery Issues: In case of delays, damages, or any other shipping-related issues, buyers should directly contact the vendor.

7. Return and Refund Policy

Each vendor sets its own return and refund policy. Buyers should review the vendor’s return policy before making a purchase.

If a product is damaged or defective upon receipt, please contact the vendor immediately to arrange a return or refund.

8. Vendor Responsibilities

Vendors are responsible for:

• Listing accurate and honest product descriptions.
• Managing inventory and updating product availability.
• Handling customer service inquiries related to their products.
• Complying with all applicable laws, including product safety, consumer protection, and tax laws.

Easykroi.com reserves the right to remove or suspend any vendor who violates these Terms or engages in unlawful activities.

9. Prohibited Conduct

Users agree not to engage in any of the following activities:

• Violate any applicable laws or regulations.
• Infringe upon intellectual property rights.
• Post or sell illegal, counterfeit, or restricted items.
• Engage in fraudulent, misleading, or abusive activities.
• Harass or harm other users or vendors.

10. Intellectual Property

All content on Easykroi.com, including text, graphics, logos, images, videos, and software, is the property of Easykroi.com or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal use only. You may not copy, modify, distribute, or create derivative works from any part of the website without prior written consent.

11. Limitation of Liability

Easykroi.com and its affiliates are not liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use the website.
• Errors or inaccuracies in the content.
• Transactions with vendors.
• Unauthorized access or data breaches.

Our total liability to you for any claim arising out of these Terms will not exceed the amount you paid for the product or service in question.

12. Dispute Resolution

Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of [Insert Arbitration Body]. By agreeing to these Terms, you waive your right to participate in a class action lawsuit.

13. Termination

Easykroi.com reserves the right to suspend or terminate your account at any time, with or without notice, for violations of these Terms, fraudulent activity, or any other reason we deem appropriate.

14. Modifications

We may update or change these Terms at any time, and the updated Terms will be posted on the website with a revised “Last Updated” date. It is your responsibility to review these Terms periodically. Your continued use of the website after such changes constitutes your acceptance of the modified Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

16. Contact Information

If you have any questions or concerns about these Terms or the services we offer, please contact us at:

Easykroi.com
Email: [info@easykroi.com]
Phone: [+8801637783382]
Address: [Dhaka, Bangladesh]