Privacy Policy – EasyKroi.com

Effective Date: [14-07-2025]
Website: https://easykroi.com
At EasyKroi.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect
We collect the following types of information from users:
a. Personal Information
Name, phone number, email address, shipping/billing address
Payment details (collected securely via payment gateway)
National ID or trade license (for vendors only)
b. Technical Information
IP address
Browser type
Device information
Cookies and usage data
c. Transactional Information
Purchase history
Order status
Vendor performance data

2. How We Use Your Information
We use the collected information for the following purposes:
To process and deliver your orders
To communicate order status, promotions, and updates
To verify identities and prevent fraud
To improve website experience and customer support
To analyze user activity and preferences for business insights

3. Sharing Your Information
We do not sell your personal data to third parties. We only share information with:
Courier partners – for delivery purposes
Payment processors – for secure transactions
Service providers – for hosting, analytics, and support
Legal authorities – if required by law

4. Cookies Policy
Our website uses cookies to:
Keep you logged in
Store cart and browsing preferences
Analyze site performance
You can disable cookies from your browser settings, but some features may not work properly.

5. Data Security
We implement industry-standard security measures:
SSL encryption
Secure server access
Periodic data audits
Despite our best efforts, no method is 100% secure. Use our site at your own discretion.

6. Your Rights
As a user, you have the right to:
Access and correct your personal data
Request account deletion
Withdraw consent at any time
Opt out of marketing communications
For requests, contact us at: privacy@easykroi.com

7. Children’s Privacy
EasyKroi.com does not knowingly collect data from children under age 13. If found, such accounts will be removed.

8. Third-Party Links
Our site may contain links to external websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Effective Date".

10. Contact Us
If you have questions about this Privacy Policy:
📧 Email: privacy@easykroi.com